Here's an overview of what to expect in this month's edition:
• How brands can maximise Amazon Marketplace to its full potential • Improving Coles Express' local SEO performance with Google My Business • Easily compare Google Optimize alternatives with the CRO Experimentation Matrix
Enjoy!
Latest Industry Contributions.
CRO Experimentation Matrix
Google is sunsetting Google Optimize on 30 September, which will leave a lot of marketers unsure of which alternative provider to go with.
We’ve created the Conversion Rate Optimisation (CRO) Experimentation Matrix, for you to easily compare the various vendors side by side.
The Customer Experience (CX) Summit NSW earlier this month brought together over 115 CX professionals, including our very own Remarkable Reso’s who took centre stage to share the Digital CX Evolution for Torrens University.
Leverage your AI for customer service with Intercom
Is AI the fourth industrial revolution? We know it raises the stakes on impressive online customer service, but how do you implement AI without biting off more than you can chew?
Intercom’s latest forward-thinking AI product, Fin, could be the answer to revolutionise your customer service in safe hands.